Can I schedule recurring contributions?
Yes, you can specify whether you want your contribution made one time, weekly, twice per month, monthly, quarterly, or yearly. You can set up as many schedules as you would like, so it is possible to give in more than one monthly or weekly schedule.
Are there any hidden charges or fees to give online?
Nope. You select the dollar amount for your gift. That is the dollar amount that will be recognized as your donation. No costs or fees.
Will I still receive a contribution statement?
Yes, we will mail your year-end giving statement directly to your home address in January for your tax purposes.
What if I change debit cards or want to adjust the date or amount of a contribution?
You can edit or delete a scheduled contribution at anytime, including the debit card, date, frequency and amount.
Is online giving secure?
We've taken steps to ensure that the giving process is safe and secure from beginning to end. All of your giving data is secured by SSL encryption. SSL is an acronym for "Secure Socket Layer", a security protocol that provides communications privacy over the Internet. It is the same technology used by banks and e-commerce companies such as Amazon.com to keep your information safe and secure during transactions.
Your information is held securely by the Fellowship One system. This information will remain private and will never be given away to third parties, other than to process your scheduled contributions.
You can schedule new contributions at any time and can modify or cancel those contributions at any time prior to the date they are scheduled. Once the contribution has been processed, however, it cannot be cancelled. If you have any problems or questions related to this, please contact us at 770-466-3159 or firstname.lastname@example.org.
Do you have envelopes available for me to mail in my tithe?
Yes! If you would like for us to mail you a supply of envelopes for your tithe contributions, please send your name and address to email@example.com. A supply of envelopes is also available. If you typically place your tithe check in an offering basket during worship services, you do not need to use an envelope.
Who do I talk to if I have more questions?
Contact the church office at 770.466.3159, or firstname.lastname@example.org, and we'll be glad to answer any other questions you may have.